todak Casino & Sportsbook Terms

We at todak operate an online gaming and sportsbook platform available where local law permits. These terms set out the conditions under which you access our service, create an account, deposit and withdraw funds, and participate in our markets. By using todak, you agree to these terms and our privacy policy.

Our platform serves users across supported jurisdictions in Indonesia, including Jakarta, Surabaya, Bandung, and Medan. We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers. We process withdrawals back to your original payment method. Our terms cover account eligibility, deposit and withdrawal procedures, dispute resolution, and the limits of our liability.

This page outlines the key conditions that govern your use of todak. We encourage you to read these terms carefully before opening an account or placing any prediction or bet.

Account Eligibility and Registration on todak

To open an account on todak, you must be at least 18 years old and a resident of a jurisdiction where our services are available. We do not offer our services in jurisdictions where online gaming or sportsbook wagering is prohibited. You are responsible for verifying that access and use of todak comply with your own jurisdiction's law.

During registration, we require your full name, email address, phone number, and a valid government ID (passport, national ID card, or driver's license). This Know Your Customer (KYC) verification is mandatory and protects both you and our platform. We verify your identity within hours and notify you by email once approved. You may not create multiple accounts; if we detect duplicate accounts, we reserve the right to suspend or close them.

Account security: You are responsible for keeping your password confidential. We recommend using a strong password and enabling two-factor authentication. We are not liable for unauthorized access if you share your credentials or fail to secure your account.

Deposits and Withdrawals on todak

We accept six payment methods on todak: DANA, e-wallet, mobile banking, local payment, online payment, and bank transfers via e-wallet or virtual account (mobile banking, local payment, online payment, e-wallet). Deposits credit your account within moments for mobile wallets and within minutes for bank transfers. We do not charge deposit fees, though your bank or wallet provider may apply their own charges. Minimum and maximum deposit amounts vary by payment method and are displayed before you confirm each transaction.

Withdrawals return to your original payment method. If you deposited via mobile banking, your withdrawal goes back to local payment. We review each withdrawal to prevent fraud and comply with local regulations. Most withdrawals complete within standard processing windows. We may request additional verification for large amounts or unusual activity, which may extend processing time. During holidays like Idul Fitri and Idul Adha, processing may take slightly longer, but we remain operational.

Your Account Balance and Funds

Your account balance represents funds you have deposited minus any losses, plus any winnings. Your balance is held in trust and used solely to settle your predictions and bets on todak. We do not use your funds for any other purpose. If you close your account, we return any remaining balance to your original payment method within standard processing windows.

We reserve the right to suspend or close your account if we detect fraudulent activity, violation of these terms, or use of todak in a jurisdiction where our services are prohibited. If we close your account due to your breach of these terms, we may forfeit any remaining balance. If we close your account for other reasons, we return your balance to your original payment method.

Predictions, Bets, and Settlement on todak

When you place a prediction or bet on todak, you are entering into a contract with us. Your stake is deducted from your account balance immediately. We settle all predictions and bets according to the rules displayed on each market at the time you place your prediction. If a market is cancelled or postponed, we return your stake to your account balance. We do not offer refunds on settled predictions or bets, even if you change your mind.

We reserve the right to void any prediction or bet if we detect fraud, manipulation, or violation of these terms. We also reserve the right to limit or refuse bets from users we believe are engaging in systematic advantage play or arbitrage. Our decision on settlement disputes is final and binding.

Market rules: Each market on todak displays its rules and payout structure before you place a prediction. You agree to these rules by placing your prediction.
Settlement timing: We settle predictions and bets as soon as the outcome is confirmed. Live markets settle in real time; other markets settle after official results are published.
Cancelled markets: If a market is cancelled or postponed, we return all stakes to account balances. We do not offer alternative settlements.
Dispute resolution: If you dispute a settlement, contact our support team within 7 days. We investigate and respond within a reasonable timeframe.

Bonus Offers and Promotions

We may offer bonus credits or promotional offers to new or existing users on todak. Any bonus offer is subject to specific terms, which we display clearly before you accept. Bonuses may have wagering requirements, expiration dates, or restrictions on which markets you can use them on. We reserve the right to modify, suspend, or cancel any bonus offer at any time. If you breach these terms or our bonus terms, we may forfeit any bonus balance.

Your Data and Privacy on todak

We collect your name, email, phone number, and government ID during registration. We use this information for account verification, deposit and withdrawal processing, and account notifications. We encrypt all data on our servers and do not share it with third parties except as required by law or to process your payments through our banking partners. Your password is hashed and never stored in plain text. For full details on how we handle your data, please review our privacy policy.

Our Liability and Disclaimers

We provide todak on an "as is" basis. We do not guarantee that our platform will be error-free, uninterrupted, or secure. We are not liable for any loss or damage arising from technical failures, service interruptions, or unauthorized access to your account, except where we are negligent or in breach of these terms.

We are not liable for any indirect, incidental, or consequential losses, including lost profits or lost data. Our total liability to you under these terms is limited to the amount you have deposited on todak in the 12 months preceding your claim. Some jurisdictions do not allow limitation of liability, so this clause may not apply to you.

Jurisdiction and Service Availability

Our services are available only where local law permits. We do not offer our services in jurisdictions where online gaming or sportsbook wagering is prohibited. Users are responsible for verifying that access and use of todak comply with their own jurisdiction's law. If you access todak from a prohibited jurisdiction, you do so at your own risk, and we are not liable for any consequences.

These terms are governed by the laws of the jurisdiction in which todak operates. Any dispute arising from these terms or your use of todak shall be resolved through our dispute resolution process. If you have a complaint, contact our support team through your todak account. We will investigate and respond within a reasonable timeframe.

Summary: Your Agreement with todak

By using todak, you agree to these terms and our privacy policy. You confirm that you are at least 18 years old, a resident of a supported jurisdiction, and that your use of todak complies with local law. You agree to provide accurate information during registration and to keep your account secure. You understand that all predictions and bets are settled according to the rules displayed on each market, and that we reserve the right to void any prediction or bet if we detect fraud or violation of these terms.

We handle your personal data securely and use it only for account verification, payment processing, and account notifications. We process deposits and withdrawals through trusted payment partners. We reserve the right to modify these terms at any time by posting updated terms on todak. Your continued use of todak after we post changes constitutes your acceptance of the updated terms.

If you have questions about these terms or our policies, contact our support team through your todak account. Our English-language team responds to inquiries during standard business hours. We remain committed to operating todak transparently and fairly for all users in supported jurisdictions.